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Archos Battery Replacement Service
Important Update (10-Aug-2010): I have run out of batteries and so has pretty much everyone I buy from in the UK. I have just had word from the distributor in Hongkong that they can only dispatch new batteries by the end of August. So if you need me to provide a battery, please hang on to your Archos and send it to me next month. If you have already sent your Archos then I will keep it safe and return it to you as soon as I possibly can. I will update this page as more information becomes available.
Due to popular demand I have decided to offer a no-frills Archos battery replacement for those of you who are not comfortable with opening your device or soldering. You can send your Archos to me and I will replace the battery and return your device back to you. If you wish to use this service, please fill in this form, print it out and send it to me together with you Archos. Full details of how this works, how to pay, charges and terms of use are in the form and FAQs below.
I acknowledge each device received by sending a confirmation to the email address you provide on the form. Please ensure your email address is correct and clearly written on the form. You can also cancel your repair by replying to this initial email.
International parcels
Please read this carefully if you are sending your Archos from outside the UK, otherwise your parcel may be delayed by customs or subject to customs duty.
1. You MUST attach a customs declaration notice CN22 or Green Label (USPS form 2976 or similar) to international parcels stating the item is a 'Gift' and containing a 'MP3 player' or 'Computer parts' of value not exceeding £40 ($55, €45).
2. The weight of a packed Archos is around 500gms or 1.2 pounds.
3. Please use a tracked or insured service if available at your end.
FAQ
What are your charges for the service?
Please see the form for full details of charges. In summary, the service charge for battery replacement is £25. If you need me to provide the new battery it will cost an additional £18. There is a £10 shipping charge (worldwide) for returning the device to you in the post. So the maximum you will pay is £53 ($80, €70) and the minimum is £35 ($62, €52).
Do you accept payment in cash?
I prefer you pay by cheque/bankers draft or pay online here using a credit/debit card. If you have a UK bank account I prefer payment by cheque rather than Paypal. Sending cash in the post is not advisable.
What capacity battery do you supply?
The battery is 2500mAh, 3.7 Volts. There are some retailers selling 2800mAh batteries and they may well be genuine however I have found these batteries are unlabelled and so there is no way to verify their claim regarding the extra battery capacity.
Can I drop the device to you in person?
I would really like to receive the device in post as it is easier to track. However you may drop the device in person in certain cases, but please contact me first and confirm the date/time so I can ensure someone is around (if not me) who can collect the device from you. You MUST still correctly package and address your device.
Can I collect my device from you in person once it is fixed?
No. The device will always be returned to you in the post.
I don't have a printer, can you post the form to me?
Please contact me with your request, name and postal address and I will happily send you a paper copy of the form.
- 1. The form is in PDF format and uses scripts to calculate correct prices for the service. Please open the PDF file using the free Adobe Reader software to ensure it works correctly on your computer.



I'm in total agreement with everyone else that's posted. Ali provides an excellent service and keeps you informed every step of the way.
I would recommend this service to everyone that has an Archos with a battery problem.
Excellent service, highly recommended :D
Have to agree with every one of the previous comments. Ali provides an excellent service. Had been without my 605 for almost a year due to flat battery. Archos themselves were no help as there was no guarantee you would get your own unit back. With Ali's service I sent my unit off and got it back with new battery installed within 6 days (including weekend), and all for a price of less than half what Archos would charge.
Only problem I have noticed is that there is no green light when unit is switched on.
Only a small gripe, but overall an excellent service provided by somebody who keeps you informed every step of the way. Well Done!! and Thanks.
Hi,
I stumbled across this website while desperately trying to find a decent solution to my broken archos.
Had great email dialogue with Ali, and with nothing to loose sent away my archos.
With in days my archos was on its way back to me, fixed, and all for a very very reasonable price.
Great to see a website that just does as it says....
quick, cheap, and fantastic service,
Thanks
This is a great service! Speedy and efficient would recommend to it anyone.
Very many thanks to you Ali.
Just got Arky back within a week of sending it to you,all seems good to go etc etc.
Could not have been easier , Archos, sit up and learn .... customer is King and it is fine selling a product , but with the attitude of selling and forgetting your customer is foolish........... well done Dr. Ali and his team... keep up the good work.
Roy Leyland
PS
Ali does what it says on the tin and thats how it should be.
Roy
Well I know that the year is yet young, but still this was a great service. My precious Archos had died (the dreaded battery failure) and I was going to fix it. Bought the battery, soldering iron hot etc. I was going to use the guide on the website, but then I saw this offer and jumped at it. The Archos was duly bundled up and sent away and came back a few days later repaired. Many thanks to you! I would recommend this to anyone. If you are going to repair it yourself, then take the back off, have a look, and then send it to Huestones.
Thanks very much for a smooth transaction.
Highly recommend any Archos user requiring a battery change to use this affordable, efficient service.
Thanks again
Bob Simpson
Fantastic service. Archos returned as good as new and within the week. Very Happy.
A great service, very clear communication about everything. Speedy turnaround. Recommend this service as its not worth the hassle to do it yourself!
Excellent service and communications. I have received my Archos back and repaired before Archos can give me a RMA number!
Item was well packed for the return and there are no cosmetic blemishes. Why would anybody use the Archos service?
Already recommended service to work colleagues. Do you only do this service on Archos products? A colleague has the same problem on a Mustek device.
Thanks for your feedback Derek. I'm afraid at the moment I am only servicing the Archos 605 device.