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Archos Battery Replacement Service
Due to popular demand HueStones has decided to offer an Archos battery replacement service for those of you who are not comfortable with opening your device or soldering. You can send your Archos to us and we will replace the battery and return your device back to you. If you wish to use this service, please fill in this form, print it out and send it to us together with you Archos. Full details of how the service works, how to pay, charges and terms of use are in the form.
FAQ
What are the charges for the service?
Please see the form for full details of charges. In summary, the service charge for battery replacement is £25. If you need us to provide the new battery it will cost an additional £20. There is a £10 shipping charge for returning the device to you in the post. So the maximum you will pay is £55 and the minimum is £35.
What capacity battery do you supply?
Our battery is 2500mAh, 3.7 Volts.
Do you accept payment in cash?
No. Please pay by cheque/bankers draft or pay online using a credit/debit card.
Can I drop the device to you in person?
We would really like to receive the device in post as it is easier for us to track. However we may allow you to drop the device in person in certain cases, but please contact us first and confirm the date/time with us so we can ensure we have someone around who can collect the device from you. You MUST still correctly package and address your device.
Can I collect my device from you in person once it is fixed?
No. The device will always be returned to you in the post.
I don't have a printer, can you post the form to me?
Please contact us with your request, name and postal address and we will happily send you a paper copy of the form.
- 1. The form is in PDF format and uses scripts to calculate correct prices for the service. Please open the PDF file using the free Adobe Reader software to ensure it works correctly on your computer.
Very many thanks to you Ali.
Just got Arky back within a week of sending it to you,all seems good to go etc etc.
Could not have been easier , Archos, sit up and learn .... customer is King and it is fine selling a product , but with the attitude of selling and forgetting your customer is foolish........... well done Dr. Ali and his team... keep up the good work.
Roy Leyland
PS
Ali does what it says on the tin and thats how it should be.
Roy
Well I know that the year is yet young, but still this was a great service. My precious Archos had died (the dreaded battery failure) and I was going to fix it. Bought the battery, soldering iron hot etc. I was going to use the guide on the website, but then I saw this offer and jumped at it. The Archos was duly bundled up and sent away and came back a few days later repaired. Many thanks to you! I would recommend this to anyone. If you are going to repair it yourself, then take the back off, have a look, and then send it to Huestones.
Thanks very much for a smooth transaction.
Highly recommend any Archos user requiring a battery change to use this affordable, efficient service.
Thanks again
Bob Simpson
Fantastic service. Archos returned as good as new and within the week. Very Happy.
A great service, very clear communication about everything. Speedy turnaround. Recommend this service as its not worth the hassle to do it yourself!
Excellent service and communications. I have received my Archos back and repaired before Archos can give me a RMA number!
Item was well packed for the return and there are no cosmetic blemishes. Why would anybody use the Archos service?
Already recommended service to work colleagues. Do you only do this service on Archos products? A colleague has the same problem on a Mustek device.
Thanks for your feedback Derek. I'm afraid at the moment we are only servicing the Archos 605 device.